“We stopped treating abandoned checkout like a reminder flow and started treating it like revenue recovery. The weekly lift became visible almost immediately.”
34% lift
Recovered revenue
Sarah Chen
E-commerce Director, Fashion Forward
What It Does
Rejected (pb) turns a dropped checkout into a guided text conversation.
This is built for Shopify operators who want quick follow-up, policy-aware answers, and a recovery system that feels branded from the first message.
Detect high-intent drop-off immediately
The moment checkout stalls, Rejected (pb) starts a branded SMS conversation while purchase intent is still alive.
Answer the objection instead of repeating the reminder
Shipping, sizing, promotion, and return questions get handled in context so the shopper has a reason to come back.
Measure recovery in revenue terms
Track which conversations convert, where lift comes from, and what to tune next without guessing from vanity metrics.
How It Works
One conversation path from abandonment to recovered order.
The system is simple on purpose: catch the drop, open the text, resolve the blocker, and measure what came back.
01
Checkout drops
A Shopify shopper leaves before paying, which usually means intent is real but friction won the moment.
02
Rejected (pb) texts immediately
The first SMS is branded, concise, and aware of the cart context instead of looking like a bulk campaign blast.
03
AI handles the reply thread
Shipping, discount, product, and policy questions get answered in real time so the customer can keep moving.
04
Revenue is attributed back to recovery
You can see which conversations close, which objections repeat, and what should change next week.
Proof
Operators use Rejected (pb) when missed checkout needs an owner.
The outcome is not more reminders. It is faster answers, cleaner attribution, and a recovery channel that holds up under volume.
“The team handled the hard setup work, and the SMS conversations felt branded from launch. It replaced manual follow-up without losing nuance.”
14 days
Time to launch
Michael Rodriguez
Founder, TechGear Pro
“Customers actually text back. That gave us a better read on what was blocking checkout and which offers or answers moved people back into the cart.”
41% reply rate
Customer engagement
Emily Johnson
Operations Manager, Home Essentials
Launch Plan
Most stores are live in about 14 days.
You are not handed a template and left alone. We configure the flow with you, then keep refining it after launch.
Kickoff and revenue review
Day 1
We look at where checkout is leaking, what support questions show up most, and how aggressive the recovery flow should be.
Store and policy configuration
Days 2-10
Shopify, SMS, policies, discounts, and tone are mapped so the AI has real operating context before launch.
Message QA and approval
Days 11-13
You review the way Rejected (pb) speaks, handles objections, and escalates edge cases before customers ever see it.
Launch and weekly optimization
Day 14 onward
Once recovery is live, we tune the flow against reply quality, conversion rate, and recovered revenue instead of leaving it static.
We usually need your store URL, order volume, shipping and returns policy details, and the tone you want customers to hear in SMS.
Rejected (pb)
Get your recovery plan
Tell us about your store, current recovery setup, and order volume. We'll reply with a tailored rollout recommendation within one business day.