Rejected (pb)
Recover up to 35% of abandoned checkout revenue
with AI SMS follow-up that feels personal, not automated
Built for Shopify merchants who want measurable recovery lift without adding more manual support work.
Why Rejected (pb)?
Built to recover revenue, not just send reminders.
Every feature is designed to reduce checkout friction and convert abandoned carts back into paid orders.
From Abandoned Cart to Completed Order
Result: A recovery workflow that runs automatically and improves over time
Recover More Abandoned Revenue
Convert high-intent carts with fast SMS follow-up that removes buying friction.
Rejected (pb) does more than send reminders. It handles real buyer conversations in real time: shipping questions, sizing concerns, discount clarification, and product details. That speed and relevance can recover up to 35% of abandoned checkout revenue.
- •Recover up to 35% of abandoned revenue
- •Faster replies reduce purchase hesitation
- •Personalized outreach based on cart context
- •Handles common objections automatically
Done-With-You Setup in 14 Days
We configure your workflows, voice, and policies so AI replies feel brand-accurate.
You are not left with a generic template. During onboarding, we map your products, shipping rules, discount logic, and tone of voice. The result is an AI recovery workflow that sounds like your team and follows your store rules.
- •14-day onboarding and configuration
- •Brand voice and policy alignment
- •Guided Twilio + Shopify setup
- •Tailored workflows for your catalog
24/7 AI Replies in Your Brand Voice
Customers get instant answers while your team stays focused on growth.
When shoppers text back, the AI responds right away with clear, policy-aligned answers. It can handle common questions about shipping, returns, sizing, and promotions while maintaining a consistent tone across every conversation.
- •Instant responses day and night
- •Consistent brand voice across conversations
- •Policy-aware answers for common questions
- •Less support load on your team
Track Revenue, Not Vanity Metrics
See exactly what is recovered, what converts, and where to optimize.
You get reporting built for operators: recovered revenue, reply rates, conversation-to-conversion performance, and message-level results. Know what is driving lift and what should be adjusted for better recovery.
- •Recovered revenue visibility
- •Performance by campaign and product type
- •Conversation-to-conversion tracking
- •Built-in testing for optimization
Scale as Your Store Grows
From early growth to enterprise volume, your recovery workflow stays reliable.
Start with a right-sized plan and scale without re-platforming. As volume grows, you can unlock advanced workflows, deeper integrations, and dedicated support without disrupting your existing campaigns.
- •Plans that grow with message volume
- •Reliable performance at higher throughput
- •Enterprise options for custom needs
- •Custom integrations when required
Want this running in your store?
How It Works
A simple 4-step recovery flow that runs 24/7
Checkout Abandoned
A shopper leaves checkout before buying. Shopify triggers the event instantly.
Personalized SMS Sent
Rejected (pb) sends a branded, helpful message that invites the shopper back.
AI Handles Replies
When the shopper responds, AI answers shipping, sizing, and promotion questions in real time.
Order Completed
Questions are resolved, checkout friction is removed, and the buyer completes the purchase.
Results From Shopify Teams
See how merchants use Rejected (pb) to recover revenue consistently, not occasionally.
We were relying on one-off reminders before. After launching Rejected (pb), abandoned checkout recovery became a real channel with measurable weekly lift.
The onboarding was structured and fast. Within two weeks we had branded SMS recovery live, and our team was no longer manually chasing dropped checkouts.
Customers actually reply because the messages are helpful, not robotic. We can see which conversations convert and where to improve.
We were relying on one-off reminders before. After launching Rejected (pb), abandoned checkout recovery became a real channel with measurable weekly lift.
The onboarding was structured and fast. Within two weeks we had branded SMS recovery live, and our team was no longer manually chasing dropped checkouts.
Customers actually reply because the messages are helpful, not robotic. We can see which conversations convert and where to improve.
How We Work With You
Most teams are live in about 14 days. You get guided setup, not a DIY handoff.
1. Kickoff Call
Day 1
We review your goals, current recovery flow, and where revenue is leaking in checkout.
2. Setup + Configuration
Days 2-10
We connect Shopify and SMS, configure policies, and align tone, discounts, and support logic.
3. Message QA
Days 11-13
You approve message style and objection handling so responses feel on-brand before launch.
4. Go Live + Optimize
Day 14 and ongoing
Recovery campaigns go live with tracking in place, then we tune prompts and flows based on results.
What we need from you: store URL, order volume, shipping/returns policy details, and your preferred brand voice.
Get in Touch
Tell us about your store and goals. We'll send a tailored recovery plan within one business day.