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Terms of Service

Last updated: 12/29/2025

1. Agreement to Terms

By accessing or using Rejected (pb) ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Rejected (pb) is an AI-powered SMS platform that helps Shopify merchants recover abandoned carts by sending automated, conversational messages to customers. The Service integrates with Shopify stores and SMS providers to deliver cart recovery messages.

3. Account Registration

To use the Service, you must:

  • Be at least 18 years old
  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Transmit any viruses, malware, or harmful code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to send spam, unsolicited messages, or harassing content
  • Impersonate any person or entity
  • Collect or harvest information about other users

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. By subscribing, you authorize us to charge your payment method for the subscription fee and any applicable taxes.

  • Fees are non-refundable except as required by law or as explicitly stated in your plan
  • We reserve the right to change our pricing with 30 days' notice
  • Failure to pay may result in suspension or termination of your account
  • You are responsible for any taxes applicable to your use of the Service

6. Cancellation and Termination

You may cancel your subscription at any time through your account settings. Upon cancellation, your access to the Service will continue until the end of your current billing period.

We reserve the right to suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or fail to pay required fees.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Rejected (pb) and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any data you provide to the Service. By using the Service, you grant us a license to use, store, and process your data as necessary to provide the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REJECTED (PB) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify and hold harmless Rejected (pb) and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.

11. Third-Party Services

The Service integrates with third-party services including Shopify and SMS providers. Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or practices of third-party services.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us through our contact form on the homepage.